Stay or Go? Sarah Reynolds Kensington Partners

Sarah Reynolds, a relatively new Partner at the global Kensington Partners strategy consulting firm, has headed the firm's Telecommunications Group for a few years. Thanks to her stellar track record with clients, she has brought the group a range of accolades and recognition, and she anticipates an offer to join the firm's Executive Committee. Amid this success, she faces a handful of challenges: a new hybrid work paradigm within client services, mentoring the Vice Presidents and Associates within her group, integrating and utilizing new technical staffs into her existing practice, and more, all while maintaining the same level of results that brought her such responsibilities in the first place. At the same time, she has also recently received an offer from a major client to join in a pivotal operator role. Reynolds must now decide whether to leave the firm for this opportunity, having only recently been made Partner, or to stay with Kensington amid the pressures of a rapidly evolving client services industry and, perhaps, new responsibilities that could limit her time spent working with clients.