Layoffs in the Tech Industry: 2022–2023

This case examines the mass layoffs that swept through the tech industry (2022-2023) through the lens of four companies: Twitter, Stripe, Meta, and Google. How these companies implemented workforce change through mass layoffs raises critical questions applicable beyond the tech industry. During economic downturns, most companies may consider layoffs to cut costs. The case compares how different companies conducted mass layoffs at scale and discussed the long-term consequences that layoffs have on the company’s financial performance, innovation, quality of service, staff commitment, and ability to attract future talent.