Publications
Publications
- March 22, 2012
- Harvard Business Review (website)
Global Team Leaders Must Deliberately Create 'Moments'
By: Tsedal Neeley
Abstract
Global teams face the challenge of having to operate with limited face-to-face contact and across vast distances, time zones, language backgrounds, and contexts, as well as cultural differences. In turn, these differences generate disruptions to team cohesion and top performance outcomes.
To counter those cohesion and performance risks, managing such a globally-dispersed team requires deliberate planning that helps bridge those boundaries. In my work centered on coordination of work across national boundaries — including the implementation of a standard language — I have learned that the most powerful way to overcome these differences is for global managers to create “moments,” sometimes difficult moments. Four types of moments make material difference.
To counter those cohesion and performance risks, managing such a globally-dispersed team requires deliberate planning that helps bridge those boundaries. In my work centered on coordination of work across national boundaries — including the implementation of a standard language — I have learned that the most powerful way to overcome these differences is for global managers to create “moments,” sometimes difficult moments. Four types of moments make material difference.
Keywords
Citation
Neeley, Tsedal. "Global Team Leaders Must Deliberately Create 'Moments'." Harvard Business Review (website) (March 22, 2012).