Publications
Publications
- January 2023 (Revised December 2023)
- HBS Case Collection
OhmConnect: Energizing the Future
By: Jeffrey F. Rayport, Jennifer Fonstad and Nicole Tempest Keller
Abstract
Founded in 2013, OhmConnect was a free consumer web app that alerted customers about peak hours of electricity demand, and paid them to lower their energy use at home during these periods. The company sold the aggregated reductions generated by thousands of households to the electricity market as “negawatt” hours. For each kilowatt-hour of electricity reduced, OhmConnect was paid the same as if a fossil fuel-powered “peaker plant” had generated that kilowatt-hour of electricity. OhmConnect shared a portion of this revenue with its customers in the form of rewards and prizes. By lowering energy demand when the electric grid was stressed, OhmConnect reduced the need for peaker plants to be fired up, saving money and reducing pollution. As of 2022, the company operated in three states in the U.S. with approximately 215,000 users. As a Series D venture that had raised more than $95 million in VC, OhmConnect was under pressure to grow. Yet regulatory hurdles and long lead times on electricity capacity procurement contracts had created significant challenges to scaling. OhmConnect needed to decide whether to continue to expand into new markets one-by-one with its existing business model or pursue a new national product that could attract national marketing partners, possibly lowering OhmConnect’s customer acquisition cost. Establishing a national footprint could also enable OhmConnect to build a national data hub on home electricity usage, which, in turn, might open doors to alternative monetization opportunities down the road and allow the company to access broader funding sources, including from the U.S. Department of Energy (DOE).
Keywords
App Development; Renewable Energy; Electricity Usage; Regulations; VC; Technology; Customer Acquisition Cost (CAC); Scalability; Applications and Software; Growth and Development Strategy; Governing Rules, Regulations, and Reforms; Business Model; Venture Capital; Energy Industry; United States; California; Texas; Europe
Citation
Rayport, Jeffrey F., Jennifer Fonstad, and Nicole Tempest Keller. "OhmConnect: Energizing the Future." Harvard Business School Case 823-065, January 2023. (Revised December 2023.)