January 10, 2023
Editorial
Harvard Business Review (website)

Managing Your Team’s Emotional Dynamic

Format:Electronic

Abstract

Collective emotion, when a group of people shares an emotion, is often stronger than a single individual feeling that same emotion alone. So, how can leaders manage emotions, particularly negative ones, from taking over a team? Four strategies from psychology—situation modification, shifting attention or creating distraction, reappraisal, and response modulation—can help bring down the temperature.