Publications
Publications
- October 2022 (Revised September 2023)
- HBS Case Collection
SolarWinds Confronts SUNBURST (B)
By: Frank Nagle, George A. Riedel, William R. Kerr and David Lane
Abstract
Supplements the (A) case, describing actions taken by SolarWinds as well as by regulatory agencies in the aftermath of the immediate crisis. The case also includes reflections by SolarWinds managers on the choices they made with respect to disclosure, media relations, cybersecurity preparedness, and the sometimes-contending agendas of companies and government agencies SolarWinds interacted with.
Keywords
Cyberattacks; Cybersecurity; Corporate Disclosure; Crisis Management; Customer Focus and Relationships; Legal Liability; Governance Compliance; Business and Government Relations; Information Technology Industry; United States
Citation
Nagle, Frank, George A. Riedel, William R. Kerr, and David Lane. "SolarWinds Confronts SUNBURST (B)." Harvard Business School Supplement 723-368, October 2022. (Revised September 2023.)