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  • Production and Operations Management

Innovations in Retail Operations: Thirty Years of Lessons from Production and Operations Management

By: Marshall Fisher and Ananth Raman
  • Format:Electronic
  • | Pages:10
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Abstract

We review papers published in Production and Operations Management (POM) during its thirty-year history that deal with retail operations issues with an empirical approach. The papers span a range of issues, from traditional ones like forecasting and inventory planning, to new technologies, like radio frequency identification (RFID) and e-commerce, and strategic, like links between retailing and stock market performance.

Keywords

RFID; Innovation and Invention; Technology Adoption; Operations; E-commerce; Strategy; Retail Industry

Citation

Fisher, Marshall, and Ananth Raman. "Innovations in Retail Operations: Thirty Years of Lessons from Production and Operations Management." Special Issue on The 30th Anniversary Issue of Production and Operations Management edited by Subodha Kumar and Christopher S. Tang. Production and Operations Management 31, no. 12 (December 1, 2022): 4452–4461.
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About The Author

Ananth Raman

Technology and Operations Management
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  • Hamptonshire Gas and Convenience By: Ananth Raman, Nathan Craig and Ehsan Valavi
  • Human-Computer Interactions in Demand Forecasting and Labor Scheduling Decisions By: Caleb Kwon, Ananth Raman and Jorge Tamayo
  • The Effect of Employee Lateness and Absenteeism on Store Performance By: Caleb Kwon and Ananth Raman
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