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  • August 3, 2022
  • Article
  • Harvard Business Review (website)

How Will Amazon Approach U.S. Primary Care?

By: Robert S. Huckman and Bradley Staats
  • Format:Electronic
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Abstract

Amazon has a playbook for reinventing businesses that it enters. It includes simplifying processes, experimenting to determine which new approaches work best, and continuously recombining its existing assets to come up with a better way to do things. It is likely to use this same approach in trying to transform primary care in the United States. This means that its $3.9 billion acquisition of One Medical marks the beginning, not the end, of its efforts.

Keywords

Amazon; Health Care; Technology; Primary Care; Health Care and Treatment; Information Infrastructure; Health Industry; Technology Industry; United States

Citation

Huckman, Robert S., and Bradley Staats. "How Will Amazon Approach U.S. Primary Care?" Harvard Business Review (website) (August 3, 2022).
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About The Author

Robert S. Huckman

Technology and Operations Management
→More Publications

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More from the Authors
  • Variation in Batch Ordering of Imaging Tests in the Emergency Department and the Impact on Care Delivery By: Jacob C. Jameson, Soroush Saghafian, Robert S. Huckman and Nicole Hodgson
  • Hospital for Special Surgery: Returning to a New Normal? (B) By: Robert S. Huckman, Michael Lingzhi Li and Camille Gregory
  • Hospital for Special Surgery: Returning to a New Normal? (A) By: Robert S. Huckman, Michael Lingzhi Li and Camille Gregory
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