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  • August 25, 2022
  • Article
  • Harvard Business Review Digital Articles

Find the Right Pace for Your AI Rollout

By: Rebecca Karp and Aticus Peterson
  • Format:Electronic
  • | Pages:11
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Abstract

Implementing AI can introduce disruptive change and disfranchise staff and employees. When members are reluctant to adopt a new technology, they might hesitate to use it, push back against its deployment, or use it in limited capacity — which affects the benefits an organization gains from using it in the first place. Organizations often don’t see the problems coming, and rollout a new tool too quickly only for it to run into major barriers. To navigate this process, we propose a three-step approach: 1) assess the impact of an AI solution, 2) identify barriers to adoption, and 3) identify the appropriate pace.

Keywords

AI and Machine Learning; Technology Adoption; Change Management

Citation

Karp, Rebecca, and Aticus Peterson. "Find the Right Pace for Your AI Rollout." Harvard Business Review Digital Articles (August 25, 2022).
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About The Author

Rebecca A. Karp

Strategy
→More Publications

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More from the Authors
  • What Do You Bring to the Game? Understanding Competitive Advantage By: Rebecca Karp
  • More-Experienced Entrepreneurs Have Bigger Deadline Problems By: Andy Wu, Aticus Peterson and Amy Meeker
  • From Proprietary to Collective Governance: How Do Platform Participation Strategies Evolve? By: Siobhan O'Mahony and Rebecca Karp
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