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  • July 2022 (Revised November 2022)
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Building a Mishap-Free U.S. Navy

By: Amy C. Edmondson, Herman B. Leonard, Michael W. Toffel and Michael Norris
  • Format:Print
  • | Language:English
  • | Pages:36
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Abstract

In 2021, Kevin “Bud” Couch, a retired Navy captain who was now working as a civilian employee of the Navy Safety Center, was trying to determine how best to reduce the risk of Navy mishaps. The Navy had experienced a series of major mishaps in 2017 that had led to a closer examination of how it operated and what it could improve.

Keywords

National Security; Safety; War; Ship Transportation; Risk Management; Operations; Singapore; Tokyo; San Diego

Citation

Edmondson, Amy C., Herman B. Leonard, Michael W. Toffel, and Michael Norris. "Building a Mishap-Free U.S. Navy." Harvard Business School Case 622-116, July 2022. (Revised November 2022.)
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About The Authors

Amy C. Edmondson

Technology and Operations Management
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Dutch Leonard

General Management
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Michael W. Toffel

Technology and Operations Management
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Related Work

    • July 2022 (Revised November 2022)
    • Faculty Research

    Building a Mishap-Free U.S. Navy

    By: Amy C. Edmondson, Herman B. Leonard, Michael W. Toffel and Michael Norris
Related Work
  • Building a Mishap-Free U.S. Navy By: Amy C. Edmondson, Herman B. Leonard, Michael W. Toffel and Michael Norris
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