Skip to Main Content
HBS Home
  • About
  • Academic Programs
  • Alumni
  • Faculty & Research
  • Baker Library
  • Giving
  • Harvard Business Review
  • Initiatives
  • News
  • Recruit
  • Map / Directions
Faculty & Research
  • Faculty
  • Research
  • Featured Topics
  • Academic Units
  • …→
  • Harvard Business School→
  • Faculty & Research→
Publications
Publications
  • 22 Jan 2019
  • Interview

Creating Psychological Safety in the Workplace

By: Amy C. Edmondson and Curt Nickisch
  • Format:Audio
  • | Language:English
ShareBar

Abstract

Amy Edmondson, professor at Harvard Business School, first identified the concept of psychological safety in work teams in 1999. Since then, she has observed how companies with a trusting workplace perform better. Psychological safety isn’t about being nice, she says. It’s about giving candid feedback, openly admitting mistakes, and learning from each other. And she argues that kind of organizational culture is increasingly important in the modern economy. Edmondson is the author of the new book The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth.

Keywords

Psychological Safety; Trust; Organizational Culture; Performance Effectiveness

Citation

"Creating Psychological Safety in the Workplace." HBR IdeaCast (podcast), Harvard Business Review Group, January 22, 2019.
  • Listen Now

About The Author

Amy C. Edmondson

Technology and Operations Management
→More Publications

More from the Authors

    • September 2023
    • Administrative Science Quarterly

    The Dynamics of Team Learning: Harmony and Rhythm in Teamwork Arrangements for Innovation

    By: Jean-François Harvey, Johnathan R. Cromwell, Kevin J. Johnson and Amy C. Edmondson
    • 2023
    • Faculty Research

    Workplace Conditions

    By: Jill Maben, Jane Ball and Amy C. Edmondson
    • January–February 2023
    • Harvard Business Review

    Rethink Your Employee Value Proposition: Offer Your People More Than Just Flexibility

    By: Mark Mortensen and Amy C. Edmondson
More from the Authors
  • The Dynamics of Team Learning: Harmony and Rhythm in Teamwork Arrangements for Innovation By: Jean-François Harvey, Johnathan R. Cromwell, Kevin J. Johnson and Amy C. Edmondson
  • Workplace Conditions By: Jill Maben, Jane Ball and Amy C. Edmondson
  • Rethink Your Employee Value Proposition: Offer Your People More Than Just Flexibility By: Mark Mortensen and Amy C. Edmondson
ǁ
Campus Map
Harvard Business School
Soldiers Field
Boston, MA 02163
→Map & Directions
→More Contact Information
  • Make a Gift
  • Site Map
  • Jobs
  • Harvard University
  • Trademarks
  • Policies
  • Accessibility
  • Digital Accessibility
Copyright © President & Fellows of Harvard College