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  • 18 Feb 2021
  • Interview

Amy Edmondson: Are You Missing One of Your Most Important Jobs as a Manager?

By: Amy C. Edmondson and Chris Clearfield
  • Format:Audio
  • | Language:English
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Abstract

During our conversation, we talked about:

• The renewed interest in the concept of psychological safety
• J.D. Thompson’s notion of “reciprocal coordination needs”
• How knowledge work does not produce objective or mechanical feedback
• The effect of anxiety on knowledge workers’ performance
• Amy’s Harvard Business Review article “Speeding Up Team Learning”
• The mechanical language of management (which hasn’t caught up with the nature of work today)
• Henry Ford-like management behaviors that are outdated but, nevertheless, still used
• How to understand psychological safety by practicing it (instead of just thinking about it)
• Coming to terms with our own fallibility
• Amy and Chris’s appearance on "For the Love of Work" podcast
• Learning to “listen up,” not just “speak up”
• Applying the concept of psychological safety to parenting

Keywords

Psychological Safety; Management Skills; Management Style; Interpersonal Communication

Citation

"Amy Edmondson: Are You Missing One of Your Most Important Jobs as a Manager?" Episode 18. The Breakdown with Chris Clearfield (podcast), February 18, 2021.
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About The Author

Amy C. Edmondson

Technology and Operations Management
→More Publications

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  • Responsive Working at PepsiCo UK (B) By: Amy C. Edmondson and Nancy Boghossian Staples
  • Responsive Working at PepsiCo UK (C) By: Amy C. Edmondson and Nancy Boghossian Staples
  • What People Get Wrong About Psychological Safety By: Amy C. Edmondson and Michaela J. Kerrissey
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