Publications
Publications
- January 2022 (Revised February 2022)
- HBS Case Collection
Second Harvest Heartland: Ending Hunger Together
By: V. Kasturi Rangan and Courtney Han
Abstract
In March 2020, Second Harvest Heartland, one of six Foodbanks serving Minnesota, was caught in the COVID-19 emergency with considerably more people exposed to hunger and food insecurity. Its management team led by CEO Allison O’Toole and COO Thierry Ibri alertly managed the crisis by improvising and implementing new programs. In August 2021, with signs of the crisis behind them, they had to decide which of the adaptations they should keep, and how to go back to addressing their original mission of ending hunger.
Keywords
COVID-19 Pandemic; Food Insecurity; Social Enterprise; Food; Health Pandemics; Crisis Management; Strategy; Adaptation; Social Issues; Mission and Purpose; Decision Making; United States; Minnesota
Citation
Rangan, V. Kasturi, and Courtney Han. "Second Harvest Heartland: Ending Hunger Together." Harvard Business School Case 522-062, January 2022. (Revised February 2022.)