Publications
Publications
- December 21, 2021
- Harvard Business Review Digital Articles
How to Become a Better Listener
By: Robin Abrahams and Boris Groysberg
Abstract
Listening is a skill that’s vitally important, sadly undertaught, and physically and mentally taxing. In the aftermath of COVID-19, particularly with the shift to remote work and the red-hot job market, it’s never been more important—or more difficult—for leaders to be good listeners. This article offers nine tips to help leaders become more active listeners, and a breakdown of the subskills involved in listening and how you can improve in them.
Keywords
Citation
Abrahams, Robin, and Boris Groysberg. "How to Become a Better Listener." Harvard Business Review Digital Articles (December 21, 2021).