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  • November 2022
  • Case
  • HBS Case Collection

Matt Higgins: Resilience and Empathy in Negotiation

By: Francesca Gino, Sarah Livick-Moses and Ruth Page
  • Format:Video
  • | Language:English
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Citation

Gino, Francesca, Sarah Livick-Moses, and Ruth Page. "Matt Higgins: Resilience and Empathy in Negotiation." Harvard Business School Multimedia/Video Case 921-715, November 2022. (Click here to access this case.)
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About The Author

Francesca Gino

Negotiation, Organizations & Markets
→More Publications

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More from the Authors
  • Sweet Teez Bakery: Projecting the Dough’s Rise Video Supplement By: Emily R. McComb and Ruth Page
  • Mary Caroline Tillman at Egon Zehnder: Spotting Talent in the 21st Century By: Francesca Gino, Bradely R. Staats and Anne Marie Green
  • You Need Two Leadership Gears: Know When to Take Charge and When to Get Out of the Way By: Lindy Greer, Francesca Gino and Robert Sutton
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