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Publications
Publications
  • 2021
  • White Paper

Hidden Workers: Untapped Talent

By: Joseph B. Fuller, Manjari Raman, Eva Sage-Gavin and Kristen Hines
  • Format:Print
  • | Language:English
  • | Pages:74
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Abstract

Companies are increasingly desperate for workers. As they continue to struggle to find people with the skills they need, their competitiveness and growth prospects are put at risk.

At the same time, an enormous and growing group of people are unemployed or underemployed, eager to get a job or increase their working hours. However, they remain effectively “hidden” from most businesses that would benefit from hiring them by the very processes those companies use to find talent.

Keywords

Hiring; Talent; Skills Gap; Selection and Staffing; Diversity; Talent and Talent Management; Competency and Skills

Citation

Fuller, Joseph B., Manjari Raman, Eva Sage-Gavin, and Kristen Hines. "Hidden Workers: Untapped Talent." White Paper, Harvard Business School Project on Managing the Future of Work, Boston, MA, September 2021. (Published by Harvard Business School Project on Managing the Future of Work and Accenture.)
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About The Author

Joseph B. Fuller

Entrepreneurial Management
→More Publications

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    • 2025
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    Governors Reshaping Workforce Development: Turning WIOA Challenges into Workforce Solutions

    By: Joseph B. Fuller, Kerry McKittrick, Nathalie Gazzaneo, Ariel Higuchi, Justine Gluck, Zoe Butler, Jack Porter and Malena Dailey
    • 2025
    • Faculty Research

    Navigating Opportunity: Career Information and Mobility in Low-Wage Employment

    By: Joseph B. Fuller, Kerry McKittrick, Amanda Holloway, Rony Rodriguez Ramirez and Ali Epstein
    • March 10, 2025
    • Harvard Business Review (website)

    How Gen AI Could Change the Value of Expertise

    By: Joseph Fuller, Matt Sigelman and Michael Fenlon
More from the Authors
  • Governors Reshaping Workforce Development: Turning WIOA Challenges into Workforce Solutions By: Joseph B. Fuller, Kerry McKittrick, Nathalie Gazzaneo, Ariel Higuchi, Justine Gluck, Zoe Butler, Jack Porter and Malena Dailey
  • Navigating Opportunity: Career Information and Mobility in Low-Wage Employment By: Joseph B. Fuller, Kerry McKittrick, Amanda Holloway, Rony Rodriguez Ramirez and Ali Epstein
  • How Gen AI Could Change the Value of Expertise By: Joseph Fuller, Matt Sigelman and Michael Fenlon
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