Article
Harvard Business Review (website)

Design Physical and Digital Spaces to Foster Inclusion

By: Eric Anicich, Jon M. Jachimowicz, Merrick Osborne and L. Taylor Phillips

Format:Electronic

Abstract

Often, strategies around making organizations more anti-racist focus on changing hearts and minds. Sometimes this isn’t enough, however, and can result in backlash or increased self-segregation among white employees. In these situations, leaders should consider using design principles to create the spaces in which employees of different races can interact more frequently. Specifically, they should focus on creating casual intergroup encounters in both digital and physical spaces.

Keywords

Anti-racism; Inclusion; Work Environment; Organizational Culture; Diversity; Change Management

Citation

Anicich, Eric, Jon M. Jachimowicz, Merrick Osborne, and L. Taylor Phillips. "Design Physical and Digital Spaces to Foster Inclusion." Harvard Business Review (website) (August 11, 2021).