Skip to Main Content
HBS Home
  • About
  • Academic Programs
  • Alumni
  • Faculty & Research
  • Baker Library
  • Giving
  • Harvard Business Review
  • Initiatives
  • News
  • Recruit
  • Map / Directions
Faculty & Research
  • Faculty
  • Research
  • Featured Topics
  • Academic Units
  • …→
  • Harvard Business School→
  • Faculty & Research→
Publications
Publications
  • July–August 2021
  • Article
  • Harvard Business Review

Case Study: Will a Bank's New Technology Help or Hurt Morale?

By: Leonard A. Schlesinger
  • Format:Print
ShareBar

Abstract

A case study is presented on the effort to introduce new information technology into a community bank and what impact that process may have on bank employees.

Keywords

Employee Morale; Community Banks; Information Technology; Banks and Banking; Employees; Technology Adoption

Citation

Schlesinger, Leonard A. "Case Study: Will a Bank's New Technology Help or Hurt Morale?" Harvard Business Review 99, no. 4 (July–August 2021): 144–149.
  • Find it at Harvard

About The Author

Leonard A. Schlesinger

General Management
→More Publications

More from the Author

    • May 2023
    • Faculty Research

    IBM’s Ginni Rometty: Leading with Good Power

    By: Hubert Joly, Leonard A. Schlesinger and Stacy Straaberg
    • April 2023
    • Faculty Research

    Netflix’s Culture: Binge or Cringe?

    By: Hubert Joly, Leonard A. Schlesinger, James Barnett and Stacy Straaberg
    • March 2023 (Revised March 2023)
    • Faculty Research

    Doing Business in Kigali, Rwanda

    By: Andy Zelleke, A. Zelleke, Leonard A. Schlesinger, Leonard A. Schlesinger, Pippa Tubman Armerding and Wale Lawal
More from the Author
  • IBM’s Ginni Rometty: Leading with Good Power By: Hubert Joly, Leonard A. Schlesinger and Stacy Straaberg
  • Netflix’s Culture: Binge or Cringe? By: Hubert Joly, Leonard A. Schlesinger, James Barnett and Stacy Straaberg
  • Doing Business in Kigali, Rwanda By: Andy Zelleke, A. Zelleke, Leonard A. Schlesinger, Leonard A. Schlesinger, Pippa Tubman Armerding and Wale Lawal
ǁ
Campus Map
Harvard Business School
Soldiers Field
Boston, MA 02163
→Map & Directions
→More Contact Information
  • Make a Gift
  • Site Map
  • Jobs
  • Harvard University
  • Trademarks
  • Policies
  • Accessibility
  • Digital Accessibility
Copyright © President & Fellows of Harvard College