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  • December 2020
  • Other Article
  • HBS Alumni Bulletin

Digital Health Care: Empowering Consumers: Q&A with Professor Regina Herzlinger

By: Regina E. Herzlinger
  • Format:Electronic
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Abstract

Regina Herzlinger, the Nancy R. McPherson Professor of Business Administration, has been studying the health care sector for nearly half a century. In that time, she has seen significant innovation in the field—and she has also seen the powerful sway of the status quo, which has led to the slow adoption of some cost-reducing, consumer-facing, and life-saving technology innovations. Herzlinger—dubbed the “godmother of consumer-driven health care”—has helped to shepherd countless new health care products to market. But she’s never seen the health care landscape change at the pace that has occurred in 2020. “COVID-19 is a dreadful pandemic,” she says in the following discussion, “but it has turned everything upside down in the health care sector in some good ways.”

Keywords

Digital Health; Telemedicine; Wearable Sensors; Health Care and Treatment; Technological Innovation; Health Industry

Citation

Herzlinger, Regina E. "Digital Health Care: Empowering Consumers: Q&A with Professor Regina Herzlinger." HBS Alumni Bulletin (December 2020).
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About The Author

Regina E. Herzlinger

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→More Publications

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More from the Author
  • A New Model for Funding Healthcare Innovation By: Regina E. Herzlinger and Duke Rohlen
  • Parexel: Scaling Up and Industry Dynamics By: Regina E. Herzlinger and Ben Creo
  • Epic: The Future of Health Information Technology By: Regina E. Herzlinger and Brian L. Walker
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