Publications
Publications
- April 2021
- HBS Case Collection
JPMorgan Chase's Path Forward
By: Joseph L. Bower, Nien-hê Hsieh and Michael Norris
Abstract
In 2020, JPMorgan Chase announced a $30 billion Commitment to Advance Racial Equity. The Commitment included investments in housing, small businesses, and financial literacy across the U.S., and diversity, equity, and inclusion within the bank. It was part of a broader cultural shift within JPMorgan and U.S. society to better acknowledge and work to remedy the effects of systemic racism in the financial system. The bank was now focused on implementing their commitments—turning their $30 billion into homes, bank accounts, and businesses that would improve the situation in minority communities across the country.
Keywords
Racial Wealth Gap; Diversity; Race; Financial Institutions; Banks and Banking; Leading Change; Banking Industry; New York (city, NY); Chicago
Citation
Bower, Joseph L., Nien-hê Hsieh, and Michael Norris. "JPMorgan Chase's Path Forward." Harvard Business School Case 921-301, April 2021.