Publications
Publications
- Journal of Service Management
From Words to Pixels: Text and Image Mining Methods for Service Research
By: Francisco Villarroel Ordenes and Shunyuan Zhang
Citation
Ordenes, Francisco Villarroel, and Shunyuan Zhang. "From Words to Pixels: Text and Image Mining Methods for Service Research." Journal of Service Management 30, no. 5 (2019): 593–620.