Publications
Publications
- March 2021
- HBS Case Collection
Applied: Using Behavioral Science to Debias Hiring (B)
By: Ashley Whillans and Jeff Polzer
Abstract
At the end of 2018, Applied faced questions of stakeholder management and scale. Glazebrook wanted clients to get rid of CVs altogether. To do this, they would have to help hiring managers and recruiters easily build task-based assessments of the skills that their positions required. Applied used several strategies to encourage clients to rely more strongly on skills assessments.
Keywords
Hiring; Bias; Behavioral Science; Selection and Staffing; Prejudice and Bias; Information Technology; Competency and Skills
Citation
Whillans, Ashley, and Jeff Polzer. "Applied: Using Behavioral Science to Debias Hiring (B)." Harvard Business School Supplement 921-047, March 2021.