Publications
Publications
  • July 2019
  • Article
  • Harvard Business Review: The Big Idea

The Elements of a Good Company Apology

By: Sandra J. Sucher and Shalene Gupta
  • Format:Electronic
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Citation

Sucher, Sandra J., and Shalene Gupta. "The Elements of a Good Company Apology." Special Issue on Broken Trust. Harvard Business Review: The Big Idea (July 2019).

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Sandra J. Sucher

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