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  • December 24, 2020
  • Article
  • Harvard Business Review Digital Articles

How Businesses Can Find 'Hidden Workers'

By: Joseph B. Fuller, Manjari Raman, Eva Sage-Gavin and Ladan Davarzani
  • Format:Electronic
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Abstract

Even before the COVID-19 pandemic, low- and middle-skill workers struggled to find and retain steady work. Now, many of these workers are considered “essential,” while many others are unemployed and struggling to find work. As the pandemic eases throughout 2021, companies will be looking to hire, and these workers are ready and willing. But there are several persistent barriers in the way, including caregiving responsibilities and a lack of official credentials. So, in order to capitalize on their strengths and talents, leaders need to understand what’s preventing them from hiring “hidden workers” in the first place and how to better reach them.

Keywords

Health Pandemics; Employees; Selection and Staffing

Citation

Fuller, Joseph B., Manjari Raman, Eva Sage-Gavin, and Ladan Davarzani. "How Businesses Can Find 'Hidden Workers'." Harvard Business Review Digital Articles (December 24, 2020).
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About The Author

Joseph B. Fuller

Entrepreneurial Management
→More Publications

More from the Authors

    • May–June 2023
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    The High Cost of Neglecting Low-Wage Workers

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    The High Cost of Neglecting Low-Wage Workers: Six Mistakes That Companies Make—and How They Can Do Better

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    Away: Scaling a DTC Travel Brand

    By: Joseph B. Fuller and Jill Avery
More from the Authors
  • The High Cost of Neglecting Low-Wage Workers By: Joseph B. Fuller and Manjari Raman
  • The High Cost of Neglecting Low-Wage Workers: Six Mistakes That Companies Make—and How They Can Do Better By: Joseph Fuller and Manjari Raman
  • Away: Scaling a DTC Travel Brand By: Joseph B. Fuller and Jill Avery
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