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  • November 24, 2020
  • Article
  • Harvard Business Review Digital Articles

4 Strategies to Make Telehealth Work for Elderly Patients

By: Umar Ikram, Susanna Gallani, Jose F. Figueroa and Thomas W. Feeley
  • Format:Electronic
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Abstract

As providers have ramped up their use of telehealth during the COVID-19 pandemic, one group—the elderly—has experienced particular challenges in adopting the technologies. This article describes the strategies four innovative provider organizations have used to engage with their older patients via telehealth.

Keywords

Telehealth; Health Pandemics; Health Care and Treatment; Online Technology; Age; Technology Adoption; Strategy

Citation

Ikram, Umar, Susanna Gallani, Jose F. Figueroa, and Thomas W. Feeley. "4 Strategies to Make Telehealth Work for Elderly Patients." Harvard Business Review Digital Articles (November 24, 2020).

About The Author

Susanna Gallani

Accounting and Management
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