Case | HBS Case Collection | September 2020

Comviva: Exploring New Frontiers (A)

by Dante Roscini and Mahima Rao-Kachroo

Abstract

Comviva, a mobile solutions provider active in India 94 other countries, has had a rich history and been successful across many emerging and complex markets: Latin America, South-East Asia, Africa. What are the lessons learnt from expansion, cultural fits, and technological business model changes? With a global decline in telecommunication revenue per user, operators are looking for new revenue sources. Now, in 2019, how and where should Comviva India grow?

Keywords: Internet; Acquisition; Emerging Markets; Cross-Cultural and Cross-Border Issues; Mobile Technology; Growth and Development Strategy; Telecommunications Industry; India; South Asia;

Language: English Format: Print 24 pages Educators

Citation:

Roscini, Dante, and Mahima Rao-Kachroo. "Comviva: Exploring New Frontiers (A)." Harvard Business School Case 721-006, September 2020.

Related Work

  1. Supplement | HBS Case Collection | September 2020

    Comviva: Exploring New Frontiers (B)

    Dante Roscini, Mahima Rao-Kachroo and Shreya Ramachandran

    After articulating its ambitious growth plans, mobile services provider Mahindra Comviva, active in over 90 countries, is thinking about how to titrate and re-plan its growth strategy given the coronavirus pandemic. Its India headquarters considers its people costs, financial investments in acquisitions, and its uncertain future as India continues to remain under lockdown and more people are working from home at Comviva than ever previously in its history.

    Keywords: Health Pandemics; Growth and Development Strategy; Adaptation; India;

    Citation:

    Roscini, Dante, Mahima Rao-Kachroo, and Shreya Ramachandran. "Comviva: Exploring New Frontiers (B)." Harvard Business School Supplement 721-010, September 2020.  View Details
    CiteView Details Related

About the Author

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Dante Roscini
Professor of Management Practice
Business, Government and the International Economy

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