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Publications
  • Spring 2020
  • Article
  • MIT Sloan Management Review

Establishing High Performing Teams: Lessons from Health Care

By: Michael Anne Kyle, Emma-Louise Aveling and Sara J. Singer
  • Format:Print
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Abstract

Effective teams can be significant drivers of innovations that enable broader quality improvements and efficiency gains across organizations. But despite the wealth of research and managerial expertise describing characteristics of effective teams, people and organizations still struggle to deploy teams that achieve their potential, regardless of individual effort and good intentions. More puzzling is that teams following the same template of best practices can achieve different results. We studied new team formation to understand why some teams work and others struggle. Our research suggests that transitioning to effective teams depends on mutually reinforcing functional and cultural change processes. The way in which organizations combine these two key change processes is critical for success.

Keywords

Groups and Teams; Performance Effectiveness

Citation

Kyle, Michael Anne, Emma-Louise Aveling, and Sara J. Singer. "Establishing High Performing Teams: Lessons from Health Care." Special Issue on Disruption 2020. MIT Sloan Management Review 61, no. 3 (Spring 2020): 14–18.
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More from the Authors

    • December 2021
    • Journal of General Internal Medicine

    Primary Care Access During the COVID-19 Pandemic: a Simulated Patient Study

    By: Michael Anne Kyle, Renuka Tipirneni, Nitya Thakore, Sneha Dave and Ishani Ganguli
    • August 2021
    • Medical Care Research and Review

    A Mixed Methods Study of Change Processes Enabling Effective Transition to Team-based Care

    By: Michael Anne Kyle, Emma-Louise Aveling and Sara J. Singer
    • American Journal of Managed Care

    Spending Variation Among ACOs in the Medicare Shared Savings Program

    By: Michael Anne Kyle, J. Michael McWilliams, Mary Beth Landrum, Bruce E. Landon, Paul Trompke, David J. Nyweide and Michael E. Chernew
More from the Authors
  • Primary Care Access During the COVID-19 Pandemic: a Simulated Patient Study By: Michael Anne Kyle, Renuka Tipirneni, Nitya Thakore, Sneha Dave and Ishani Ganguli
  • A Mixed Methods Study of Change Processes Enabling Effective Transition to Team-based Care By: Michael Anne Kyle, Emma-Louise Aveling and Sara J. Singer
  • Spending Variation Among ACOs in the Medicare Shared Savings Program By: Michael Anne Kyle, J. Michael McWilliams, Mary Beth Landrum, Bruce E. Landon, Paul Trompke, David J. Nyweide and Michael E. Chernew
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