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  • 2020
  • Working Paper
  • HBS Working Paper Series

Performance Hacking: The Contagious Business Practice that Corrodes Corporate Culture, Undermines Core Values, and Damages Great Companies

By: Robert D. Austin and Richard L. Nolan
  • Format:Print
  • | Language:English
  • | Pages:29
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Abstract

August 7, 1955 is an important date in commercial aviation history. You could say it began the jet airliner age, though other dates might also qualify. Jet engines had proven successful in military aircraft. But no one knew then whether members of the general public would ever want to fly in airplanes without propellers.

Keywords

Performance; Organizational Culture; Values and Beliefs

Citation

Austin, Robert D., and Richard L. Nolan. "Performance Hacking: The Contagious Business Practice that Corrodes Corporate Culture, Undermines Core Values, and Damages Great Companies." Harvard Business School Working Paper, No. 21-003, July 2020.
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About The Author

Richard L. Nolan

→More Publications

More from the Authors

    • March 2022
    • Faculty Research

    Boeing Commercial Airplanes: Industry Leadership Lost (Four Key Decisions)

    By: Richard L. Nolan and Robert D Austin
    • January 2019
    • Faculty Research

    Data.gov (Abridged)

    By: Karim R. Lakhani, Robert D. Austin and Yumi Yi
    • 2019
    • Faculty Research

    The Creative Consulting Company

    By: Robert S. Kaplan, Richard Nolan and David P. Norton
More from the Authors
  • Boeing Commercial Airplanes: Industry Leadership Lost (Four Key Decisions) By: Richard L. Nolan and Robert D Austin
  • Data.gov (Abridged) By: Karim R. Lakhani, Robert D. Austin and Yumi Yi
  • The Creative Consulting Company By: Robert S. Kaplan, Richard Nolan and David P. Norton
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