An Operating Model for the Next Normal: Lessons from Agile Organizations in the Crisis

By: Christopher Handscomb, Deepak Mahadevan, Lars Schor, Marcus Sieberer, Euvin Naidoo and Suraj Srinivasan

Format:Electronic
| Language:English

Abstract

Companies with agile practices embedded in their operating models have managed the impact of the COVID-19 crisis better than their peers. Here’s what helped them cope.

Keywords

Operating Model; Agile Practices; Health Pandemics; Business Model; Crisis Management

Citation

Handscomb, Christopher, Deepak Mahadevan, Lars Schor, Marcus Sieberer, Euvin Naidoo, and Suraj Srinivasan. "An Operating Model for the Next Normal: Lessons from Agile Organizations in the Crisis." McKinsey & Company, June 2020.