More from the Author

• Case | HBS Case Collection | September 2015 (Revised September 2020)

  Gap Inc.: Refashioning Performance Management

  Joshua Margolis, Paul McKinnon and Michael Norris

  In 2014, clothing retailer Gap Inc. rolled out a new performance management process for headquarters staff that did away with a traditional rating and ranking system. The new process involved informal monthly meetings between managers and their reports, and it more closely tied bonuses to business performance. Would it serve to motivate employees? Could its framework be used in Gap Inc.'s thousands of stores?

  Keywords: performance management; retail; HR; Motivation and Incentives; Performance; Management; Human Resources; Performance Evaluation; Apparel and Accessories Industry; Retail Industry;

  Citation:

  Margolis, Joshua, Paul McKinnon, and Michael Norris. "Gap Inc.: Refashioning Performance Management." Harvard Business School Case 416-019, September 2015. (Revised September 2020.)  View Details

  CiteView DetailsEducatorsPurchase

  Related

• Case | HBS Case Collection | September 2020

  Wladimir Klitschko: F.A.C.E. Your Challenges

  Boris Groysberg, Michael Norris and Carin-Isabel Knoop

  In 2020, Olympic goal medal winning boxer and former heavyweight world champion Wladimir Klitschko had built himself a “second ring” to continue his career after retiring from professional boxing. He was a hotelier, boxing promoter, author, teacher, speaker, and had built an organization to train businesspeople on his “Challenge Management” philosophy. He believed that any problem could be turned into a challenge to be overcome, and he taught a method based around F.A.C.E.—Focus, Agility, Coordination, and Endurance—to do so. Some major European firms, including SAP and Deutsche Telekom, had begun using Klitschko’s methods to train their teams. Given the new realities of the COVID-19 pandemic in 2020, how could Klitschko use his method to help people around the world adapt?

  Keywords: Experience and Expertise; Business Education; Training; Entrepreneurship; Personal Development and Career; Sports; Sports Industry; Consulting Industry; Education Industry; Ukraine; Germany;

  Citation:

  Groysberg, Boris, Michael Norris, and Carin-Isabel Knoop. "Wladimir Klitschko: F.A.C.E. Your Challenges." Harvard Business School Case 421-032, September 2020.  View Details

  CiteView DetailsEducatorsPurchase

  Related

• Case | HBS Case Collection | September 2020

  Apple Bets on Augmented Reality

  Rory McDonald, David Lane and Mel Martin

  In 2020, augmented reality (AR) was still a nascent technology with blockbuster potential, one which Apple was actively developing as its iPhone franchised waned. But the emergence of AR was uneven, including the disappointing Google Glass and the unexpected viral success of Pokémon Go. AR technology was complex—involving integration of numerous advances in hardware and software—and expensive, dominated by Big Tech incumbents such as Facebook, Google, and Microsoft, whose AR applications thus far belied the breadth of vision articulated by their leaders. This left the door open for Apple, whose work on AR headsets had generated both internal conflict and continuing questions about where in the value chain the company should play, and how to win amid competing industry visions of the future of AR.

  Keywords: Industry Structures; Product Development; Commercialization; Competition; Corporate Strategy; Diversification; Technology; Technology Adoption; Information Technology Industry; Technology Industry; Video Game Industry;

  Citation:

  McDonald, Rory, David Lane, and Mel Martin. "Apple Bets on Augmented Reality." Harvard Business School Case 621-007, September 2020.  View Details

  CiteView DetailsEducatorsPurchase

  Related