Leading Your Team Past the Peak of a Crisis

Rosabeth M. Kanter

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Article | Harvard Business Review (website) | April 30, 2020

Leading Your Team Past the Peak of a Crisis

by Rosabeth M. Kanter

Abstract

In the middle of a crisis, everything looks like a failure. But it’s possible to come out the other end with a strong company—and often with a plan for growth. Companies with a people-first culture can succeed by paying attention to three things: establishing clear accountability in the leadership ranks; developing a nuts-and-bolts, collaborative plan for getting through the crisis; and putting a separate group in charge of defining the “new normal,” when the worst is over.

Keywords: Crisis Management; Organizational Culture; Corporate Accountability; Collaborative Innovation and Invention;

Format: Electronic

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Citation:

Kanter, Rosabeth M. "Leading Your Team Past the Peak of a Crisis." Harvard Business Review (website) (April 30, 2020).

About the Author

Rosabeth M. Kanter

Ernest L. Arbuckle Professor of Business Administration

General Management

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Leading Your Team Past the Peak of a Crisis

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