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  • January 22, 2020
  • Article
  • ChangeThis (blog)

Making Honest Conversations the Norm

By: Michael Beer
  • Format:Electronic
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Abstract

Much admired companies like Boeing and Wells Fargo sacrifice their competitive advantage. Some make huge ethical blunders. As a result, shareholders suffer huge losses in value while employees, customers, and society lose trust and confidence in the institution. Based on action research that investigated the effectiveness and content of honest conversations that were facilitated by the author, a method and principles were developed by which senior management can lead honest conversations. These conversations revealed six barriers that consistently undermine effectiveness.

Keywords

Honesty; Interpersonal Communication; Framework; Organizational Culture; Trust; Performance Effectiveness

Citation

Beer, Michael. "Making Honest Conversations the Norm." ChangeThis (blog) (January 22, 2020).
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About The Author

Michael Beer

→More Publications

More from the Author

    • 2022
    • Faculty Research

    Developing a Sustainable High Commitment, High Performance System of Organizing, Managing, and Leading: An Actionable Systems Theory of Change and Development

    By: Michael Beer
    • March 2022
    • Human Resource Management Review

    Developing Strategic Human Resource Theory and Making a Difference: An Action Science Perspective

    By: Michael Beer
    • Journal of Change Management

    Reflections: Toward a Normative and Actionable Theory of Planned Organizational Change and Development

    By: Michael Beer
More from the Author
  • Developing a Sustainable High Commitment, High Performance System of Organizing, Managing, and Leading: An Actionable Systems Theory of Change and Development By: Michael Beer
  • Developing Strategic Human Resource Theory and Making a Difference: An Action Science Perspective By: Michael Beer
  • Reflections: Toward a Normative and Actionable Theory of Planned Organizational Change and Development By: Michael Beer
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