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Edward Jones: Implementing the Solutions Approach

By: David J. Collis
  • Format:Print
  • | Language:English
  • | Pages:33
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Abstract

Teaching Note for HBS Case No. 719-411.Updates the classic Edward Jones strategy case as the firm shifts to a new "Solutions" business model from its previous "product" model in response to changes in the brokerage industry, technology and demographics, and its own success. Investigates how a firm can change its business model, without altering its competitive positioning / strategy. Allows for studying the "Complete Strategy Landscape" as the value to be captured from a strategy declines and must be replaced by a business model that creates more value.

Keywords

Management; Strategy; Value; Business Model; Financial Services Industry; North and Central America

Citation

Collis, David J. "Edward Jones: Implementing the Solutions Approach." Harvard Business School Teaching Note 720-456, May 2020.

About The Author

David J. Collis

Strategy
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