Skip to Main Content
HBS Home
  • About
  • Academic Programs
  • Alumni
  • Faculty & Research
  • Baker Library
  • Giving
  • Harvard Business Review
  • Initiatives
  • News
  • Recruit
  • Map / Directions
Faculty & Research
  • Faculty
  • Research
  • Featured Topics
  • Academic Units
  • …→
  • Harvard Business School→
  • Faculty & Research→
Publications
Publications
  • Article
  • Organizational Behavior and Human Decision Processes

Feeling Authentic Serves as a Buffer Against Rejections

By: F. Gino and M. Kouchaki
  • Format:Print
ShareBar

Abstract

Social exclusion is a painful yet common experience in many people’s personal and professional lives. This research demonstrates that feeling authentic serves as a buffer against social rejection, leading people to experience less social pain. Across five studies, using different manipulations of authenticity, different paradigms to create social exclusion, and different measures of feeling rejected, we found that experiencing authenticity led participants to appraise situations as less threatening and to experience lower feelings of rejection from the social exclusion. We also found that perceived threat explains these effects. Our findings suggest that authenticity may be an underused resource for people who perceive themselves to be, or actually are, socially excluded or ostracized. This research has diverse and important implications: Interventions that increase authenticity could be used to reduce perceptions of threatening situations and the pain of impending exclusion episodes in situations ranging from adjustment to college to organizational orientation programs.

Keywords

Authenticity; Social Exclusion; Threat; Decision Making; Perception; Relationships

Citation

Gino, F., and M. Kouchaki. "Feeling Authentic Serves as a Buffer Against Rejections." Organizational Behavior and Human Decision Processes 160 (September 2020): 36–50.
  • Find it at Harvard
  • Read Now

About The Author

Francesca Gino

Negotiation, Organizations & Markets
→More Publications

More from the Authors

    • July 2022
    • Journal of Personality and Social Psychology

    When Alterations Are Violations: Moral Outrage and Punishment in Response to (Even Minor) Alterations to Rituals

    By: Daniel H. Stein, Juliana Schroeder, Nicholas M. Hobson, Francesca Gino and Michael I. Norton
    • Harvard Business Review

    Managing a Polarized Workforce: How to Foster Debate and Promote Trust

    By: Julia A. Minson and Francesca Gino
    • January 2022
    • Faculty Research

    Institutionalized Entrepreneurship: Flagship Pioneering

    By: Gary Pisano and Francesca Gino
More from the Authors
  • When Alterations Are Violations: Moral Outrage and Punishment in Response to (Even Minor) Alterations to Rituals By: Daniel H. Stein, Juliana Schroeder, Nicholas M. Hobson, Francesca Gino and Michael I. Norton
  • Managing a Polarized Workforce: How to Foster Debate and Promote Trust By: Julia A. Minson and Francesca Gino
  • Institutionalized Entrepreneurship: Flagship Pioneering By: Gary Pisano and Francesca Gino
ǁ
Campus Map
Harvard Business School
Soldiers Field
Boston, MA 02163
→Map & Directions
→More Contact Information
  • Make a Gift
  • Site Map
  • Jobs
  • Harvard University
  • Trademarks
  • Policies
  • Accessibility
  • Digital Accessibility
Copyright © President & Fellows of Harvard College