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  • February 2020
  • Case
  • HBS Case Collection

Leading Change in Talent at L'Oréal

By: Lakshmi Ramarajan, Vincent Dessain and Emer Moloney
  • Format:Print
  • | Language:English
  • | Pages:22
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Abstract

Jean-Claude Le Grand just stepped into a new role as Executive Vice-President for Human Resources at the global cosmetics company, L’Oréal. He is now responsible for the hiring, development, promotion, and retention of 83,000 employees worldwide. The highly successful company has a strong culture, but the leadership is largely elite-educated, French males, and made up of bebe L’Oréal, executives who have spent their entire careers at the company. Le Grand strongly believes that to uphold the company's mission of “Beauty for All,” it needs top talent that reflects the diversity of the world itself. He is currently leading numerous initiatives to expand the ranks of the top leadership. How can Jean-Claude Le Grand preserve the best aspects of the company’s distinctive, tight-knit culture while also ensuring that it is open and inclusive to a changing workforce?

Keywords

Advertising; Business Headquarters; Business Divisions; Business Organization; Change; Change Management; Transformation; Competency and Skills; Experience and Expertise; Talent and Talent Management; Demographics; Diversity; Gender; Nationality; Multinational Firms and Management; Human Resources; Employees; Recruitment; Retention; Selection and Staffing; Innovation and Management; Jobs and Positions; Employment; Human Capital; Leadership; Leadership Development; Leadership Style; Leading Change; Management Practices and Processes; Marketing; Brands and Branding; Product Marketing; Organizations; Organizational Change and Adaptation; Organizational Structure; Personal Development and Career; Planning; Strategic Planning; Problems and Challenges; Networks; Social Psychology; Attitudes; Power and Influence; Social and Collaborative Networks; Business Strategy; Advertising Industry; Beauty and Cosmetics Industry; Consumer Products Industry; France; Paris

Citation

Ramarajan, Lakshmi, Vincent Dessain, and Emer Moloney. "Leading Change in Talent at L'Oréal." Harvard Business School Case 420-106, February 2020.
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About The Author

Lakshmi Ramarajan

Organizational Behavior
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  • Mellody Hobson at Ariel Investments By: Lakshmi Ramarajan and Francesca Gino
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