Publications
Publications
- November 2019
- HBS Case Collection
The Boss Has the Wrong Idea: Confidential Role Material for Julia Smith
By: Katherine Coffman, Kathleen McGinn, Judith A. Clair and Katherine Chen
Abstract
“The Boss Has the Wrong Idea” is a two-person conversation exercise in which an MBA student seeks advice from a mentor in her field about how to handle an incident of workplace sexual harassment. The case consists of two confidential role materials: a role for the student, Julia, which describes her troubling experience with her boss during a summer internship, and a role for the senior mentor, Lee, which mentions that Julia is seeking advice about a complicated situation. Julia’s story presents a richly detailed, first-hand (fictionalized) account of a young woman’s experience in a male-dominated, competitive firm. Her narrative provides a compelling representation of the nuances and challenges associated with experiencing sexual harassment in the workplace. Because it is written as a conversation exercise, the case provides students, faculty, and administrators with not only the opportunity to think about how to address (and prevent) sexual harassment within their own organizations, but also with the opportunity to engage in the difficult conversations that these issues demand. How can we best offer support and guidance? What are strategies for effective listening, question asking, and advice-giving in emotionally charged and sensitive situations?
Keywords
Citation
Coffman, Katherine, Kathleen McGinn, Judith A. Clair, and Katherine Chen. "The Boss Has the Wrong Idea: Confidential Role Material for Julia Smith." Harvard Business School Case 920-023, November 2019.