Publications
Publications
  • August 2019 (Revised October 2019)
  • Supplement
  • HBS Case Collection

Preserving Trust at Care.com (B)

By: Krishna G. Palepu and Julia Kelley
  • Format:Print
  • | Language:English
  • | Pages:7
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Abstract

The (B) case describes the company’s response and subsequent developments.

Keywords

Business Strategy; Corporate Governance; Digital Platforms; Market Design; Emerging Markets; Trust; Technology Industry; United States

Citation

Palepu, Krishna G., and Julia Kelley. "Preserving Trust at Care.com (B)." Harvard Business School Supplement 120-012, August 2019. (Revised October 2019.)

About The Author

Krishna G. Palepu

Accounting and Management
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