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  • 2020
  • Book

Competing in the Age of AI: Strategy and Leadership When Algorithms and Networks Run the World

By: Marco Iansiti and Karim R. Lakhani
  • Format:Print
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Abstract

In industry after industry, data, analytics, and AI-driven processes are transforming the nature of work. While we often still treat AI as the domain of a specific skill, business function, or sector, we have entered a new era in which AI is challenging the very concept of the firm. AI-centric organizations exhibit a new operating architecture, redefining how they create, capture, share, and deliver value.
Marco Iansiti and Karim R. Lakhani show how reinventing the firm around data, analytics, and AI removes traditional constraints on scale, scope, and learning that have constrained business growth for hundreds of years. From Airbnb to Ant Financial, Microsoft to Amazon, research shows how AI-driven processes are vastly more scalable than traditional processes, drive massive scope increase, enabling companies to straddle industry boundaries, and enable powerful opportunities for learning—to drive ever more accurate, complex, and sophisticated predictions.
When traditional operating constraints are removed, strategy becomes a whole new game, one whose rules and likely outcomes this book will make clear. The authors present a framework for rethinking business and operating models; explain how "collisions" between AI-driven/digital and traditional/analog firms are reshaping competition and altering the structure of our economy; show how these collisions force traditional companies to change their operating models to drive scale, scope, and learning; explain the risks involved in operating model transformation and how to overcome them; and describe the new challenges and responsibilities for the leaders of these firms.
Packed with examples—including the most powerful and innovative global, AI-driven competitors—and based on research in hundreds of firms across many sectors, this is the essential guide for rethinking how your firm competes and operates in the era of AI.

Keywords

Artificial Intelligence; Technological Innovation; Change; Competition; Strategy; Leadership; Business Processes; Organizational Change and Adaptation; AI and Machine Learning

Citation

Iansiti, Marco, and Karim R. Lakhani. Competing in the Age of AI: Strategy and Leadership When Algorithms and Networks Run the World. Boston: Harvard Business Review Press, 2020.
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About The Authors

Marco Iansiti

Technology and Operations Management
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Karim R. Lakhani

Technology and Operations Management
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More from the Authors

    • 2023
    • Faculty Research

    Setting Gendered Expectations? Recruiter Outreach Bias in Online Tech Training Programs

    By: Jacqueline N. Lane, Karim R. Lakhani and Roberto Fernandez
    • 2023
    • Faculty Research

    How Wicked Problems Drive Business Performance: A Review of the Academic Literature

    By: Caroline Adelson, Charlotte Kuller, Cate Tompkins, Ellora Sarkar, Samantha Price and Marco Iansiti
    • 2023
    • Faculty Research

    Firm Purpose and Problem Wickedness: A Review of the Academic Literature

    By: Caroline Adelson, Charlotte Kuller, Cate Tompkins, Ellora Sarkar, Samantha Price and Marco Iansiti
More from the Authors
  • Setting Gendered Expectations? Recruiter Outreach Bias in Online Tech Training Programs By: Jacqueline N. Lane, Karim R. Lakhani and Roberto Fernandez
  • How Wicked Problems Drive Business Performance: A Review of the Academic Literature By: Caroline Adelson, Charlotte Kuller, Cate Tompkins, Ellora Sarkar, Samantha Price and Marco Iansiti
  • Firm Purpose and Problem Wickedness: A Review of the Academic Literature By: Caroline Adelson, Charlotte Kuller, Cate Tompkins, Ellora Sarkar, Samantha Price and Marco Iansiti
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