How to Make Even the Most Mundane Tasks More Motivating

Jaewon  Yoon; A.V.  Whillans; Ed  O'Brien

Article | Harvard Business Review (website) | July 24, 2019

How to Make Even the Most Mundane Tasks More Motivating

by Jaewon Yoon, A.V. Whillans and Ed O'Brien

Abstract

Managers constantly encourage employees to think about why they do the work they do in order to give them a sense of purpose and fight against demotivation. But our latest research—with nearly 4,000 working adults in the U.S.—suggests that this hyperfocus on purpose can backfire. Constantly hearing messages about making an impact actually risks leading employees to ruminate about their work’s lack of impact. Building on Gestalt principles in psychology, we offer a solution: thinking about how seemingly unimportant work belongs to a set of tasks contributing to a broader goal (i.e., superordinate framing) could help employees see their true value.

Keywords: Employees; Motivation and Incentives; Goals and Objectives; Perspective;

Format: Electronic

Find at Harvard Read Now

Citation:

Yoon, Jaewon, A.V. Whillans, and Ed O'Brien. "How to Make Even the Most Mundane Tasks More Motivating." Harvard Business Review (website) (July 24, 2019).

As Covid turns even the most benign of social activities into risky propositions, many of us find ourselves in the uncomfortable position of rejecting our friends’ and family’s invitations to non-socially-distant activities. It can be particularly challenging to explain our Covid-related concerns when saying no to these events, as we may worry about coming across judgmental or condescending. But new research shows that voicing these concerns can actually improve your relationship with the person inviting you. In addition, by focusing on welfare concerns (health and safety), as opposed to social concerns (fear of offending a friend), we can feel more comfortable turning down invitations — and explaining the reasons why.

Who benefits most from helping others? Previous research suggests that common polymorphisms of the oxytocin receptor gene (OXTR) predict whether people behave generously and experience increases in positive mood in response to socially-focused experiences in daily life. Building on these findings, we conducted an experiment with a large, ethnically homogenous sample (N=437) to examine whether individual differences in three frequently studied single nucleotide polymorphisms of OXTR (rs53576, rs2268498, rs2254298) also predict differences in the positive mood benefits of financial generosity. Consistent with past research, participants who were randomly assigned to purchase items for others (vs. themselves) reported greater positive affect. Contrary to predictions, using Bayesian statistics, we found conclusive evidence that the benefits of generosity were not moderated by individual differences in OXTR SNPs. The current work highlights the importance of publishing null results to build cumulative knowledge linking neurobiological factors to positive emotional experiences.

Faculty & Research

How to Make Even the Most Mundane Tasks More Motivating

Abstract

Citation:

About the Authors

More from these Authors