Publications
Publications
  • August 2019
  • Case
  • HBS Case Collection

Simón Cohen at Henco: Sustaining 'High Performance, Happy People'

By: Francesca Gino, Jeff Steiner, Arianna Camacho and Paul Green
  • Format:Print
  • | Language:English
  • | Pages:21
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Abstract

Simón Cohen—Founder of Henco Logistics—transformed a small Mexican logistics company into a major player within the industry. Cohen credits the firm’s focus on employee happiness as the key ingredient to its success, an approach he developed following a personal crisis, and eventually captured and codified by the slogan “High Performance, Happy People.” Yet, there is reason to question whether “High Performance, Happy People” can endure through Henco’s rapid growth, leadership transition, and changing employee expectations.

Keywords

Work/life Balance; Growth Strategy; Corporate Culture; Motivation; Values; Authentic Leadership Development; Leadership; Personal Development and Career; Motivation and Incentives; Values and Beliefs; Service Operations; Organizational Culture; Growth and Development Strategy; Service Industry

Citation

Gino, Francesca, Jeff Steiner, Arianna Camacho, and Paul Green. "Simón Cohen at Henco: Sustaining 'High Performance, Happy People'." Harvard Business School Case 920-005, August 2019.

About The Author

Francesca Gino

Negotiation, Organizations & Markets
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