Case | HBS Case Collection | February 2019 (Revised May 2019)

Hot Chicken Takeover

by William R. Kerr, Manjari Raman and Olivia Hull

Abstract

By December 2018, entrepreneur Joe DeLoss’s fried chicken company, Hot Chicken Takeover, has opened three restaurants in Columbus, Ohio, using an unconventional employment model that helps people with criminal records get back on their feet. DeLoss is proud of the supportive employment environment he has cultivated but wonders how to scale it beyond Columbus.

Keywords: Fair chance employment; fair chance hiring; open hiring; inclusive hiring; criminal record; homelessness; therapeutic employment; corporate culture; Managing the Future of Work; Food; Entrepreneurship; Social Entrepreneurship; Values and Beliefs; Fairness; Human Resources; Compensation and Benefits; Recruitment; Employees; Retention; Selection and Staffing; Innovation Strategy; Job Offer; Job Interviews; Human Capital; Leadership; Growth Management; Corporate Social Responsibility and Impact; Mission and Purpose; Social Enterprise; Social Issues; Poverty; Welfare or Wellbeing; Food and Beverage Industry; Ohio; United States;

Language: English Format: Print 30 pages EducatorsPurchase

Citation:

Kerr, William R., Manjari Raman, and Olivia Hull. "Hot Chicken Takeover." Harvard Business School Case 819-078, February 2019. (Revised May 2019.)

Related Work

  1. Case | HBS Case Collection | February 2019 (Revised May 2019)

    Hot Chicken Takeover

    William R. Kerr, Manjari Raman and Olivia Hull

    By December 2018, entrepreneur Joe DeLoss’s fried chicken company, Hot Chicken Takeover, has opened three restaurants in Columbus, Ohio, using an unconventional employment model that helps people with criminal records get back on their feet. DeLoss is proud of the supportive employment environment he has cultivated but wonders how to scale it beyond Columbus.

    Keywords: Fair chance employment; fair chance hiring; open hiring; inclusive hiring; criminal record; homelessness; therapeutic employment; corporate culture; Managing the Future of Work; Food; Entrepreneurship; Social Entrepreneurship; Values and Beliefs; Fairness; Human Resources; Compensation and Benefits; Recruitment; Employees; Retention; Selection and Staffing; Innovation Strategy; Job Offer; Job Interviews; Human Capital; Leadership; Growth Management; Corporate Social Responsibility and Impact; Mission and Purpose; Social Enterprise; Social Issues; Poverty; Welfare or Wellbeing; Food and Beverage Industry; Ohio; United States;

    Citation:

    Kerr, William R., Manjari Raman, and Olivia Hull. "Hot Chicken Takeover." Harvard Business School Case 819-078, February 2019. (Revised May 2019.)  View Details
    CiteView DetailsEducatorsPurchase Related

About the Author

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William R. Kerr
Dimitri V. D'Arbeloff - MBA Class of 1955 Professor of Business Administration
Entrepreneurial Management

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