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Can Multiunit Organizations Remain Agile as They Grow?

By: Tatiana Sandino
  • Format:Print
  • | Language:English
  • | Pages:11
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Abstract

This note discusses how multiunit organizations incorporate flexibility into their management control systems, some by authorizing all or a select number of their dispersed units to make input and process decisions, some by investing in data-analytic technologies to drive experiments and make decisions more centrally, and others by combining both approaches. The note highlights important tradeoffs in designing management systems for control and new-market adaptation, and the need to incorporate a focus on results and on learning within those systems.

Keywords

Management Control Systems; Flexibility; Management Systems; Business Units; Decision Making

Citation

Sandino, Tatiana. "Can Multiunit Organizations Remain Agile as They Grow?" Harvard Business School Technical Note 119-067, February 2019.

About The Author

Tatiana Sandino

Accounting and Management
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