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• Working Paper | HBS Working Paper Series | 2019

  Mission, Mission on the Wall—Do You Have a Purpose After All?

  Aishwarrya Deore, Susanna Gallani and Ranjani Krishnan

  Keywords: misreporting; mission statements; participative budgeting; organizational identification; systems of management controls;

  Citation:

  Deore, Aishwarrya, Susanna Gallani, and Ranjani Krishnan. "Mission, Mission on the Wall—Do You Have a Purpose After All?" Harvard Business School Working Paper, No. 19-084, February 2019. (Please contact the authors to request paper file.)  View Details

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• Technical Note | HBS Case Collection | January 2019

  U.S. Commercial Health Insurance Industry

  Susanna Gallani, Mary Witkowski and Harry B. Wolberg

  Citation:

  Gallani, Susanna, Mary Witkowski, and Harry B. Wolberg. "U.S. Commercial Health Insurance Industry." Harvard Business School Technical Note 119-064, January 2019.  View Details

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• Case | HBS Case Collection | July 2018 (Revised November 2018)

  The Robin Hood Army

  Susanna Gallani

  In 2014, Neel Ghose and a handful of friends spent one evening distributing excess food they had collected from local restaurants to the less fortunate people living under the Hauz Khas flyover in South Delhi. Four years later, this initiative had developed into The Robin Hood Army, an organization entirely based on volunteer work that used food redistribution as a medium to bring out the best in humanity. By the end of 2019, the Robin Hood Army was present in twelve countries, was serving over 500,000 meals per month, and had helped more than 750 children enroll in public schools. All of it without raising a single rupee, in line with their “golden rule” of being a zero-funds organization. This case explores the challenges and opportunities associated with fast growth and international expansion of a start-up organization that operates with no monetary assets. The discussion of this case offers the opportunity to explore factors related to attraction, retention, and motivation of talent in organizations.

  Keywords: volunteer-based organization; food redistribution; Nonprofit Organizations; Food; Human Needs; Expansion; Global Range; Growth and Development;

  Citation:

  Gallani, Susanna. "The Robin Hood Army." Harvard Business School Case 119-007, July 2018. (Revised November 2018.)  View Details

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