Publications
Publications
  • October 2018
  • Case
  • HBS Case Collection

American Family Insurance and the Artificial Intelligence Opportunity

By: Rajiv Lal and Scott Johnson
  • Format:Print
  • | Language:English
  • | Pages:27
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Keywords

Artificial Intelligence; Machine Learning; Automation; Analytics; American Family; American Family Insurance; Insurance; Business Organization; Transformation; Talent and Talent Management; Employee Relationship Management; Innovation Strategy; Job Cuts and Outsourcing; Risk and Uncertainty; Mobile and Wireless Technology; Technology Adoption; Internet and the Web; Applications and Software; Corporate Strategy; AI and Machine Learning; Digital Transformation; Insurance Industry; Technology Industry; Wisconsin

Citation

Lal, Rajiv, and Scott Johnson. "American Family Insurance and the Artificial Intelligence Opportunity." Harvard Business School Case 519-028, October 2018.

About The Author

Rajiv Lal

Marketing
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