City Year at 30: Toward Long-Term Impact

Rosabeth Moss Kanter; Jonathan  Cohen

Teaching Note | HBS Case Collection | September 2018

City Year at 30: Toward Long-Term Impact

by Rosabeth Moss Kanter and Jonathan Cohen

Abstract

This teaching note assists in the classroom instruction of the Harvard Business School case City Year at 30: Toward Long-Term Impact. It offers to instructors a case summary and analysis, along with student preparation questions and a guide for classroom discussion of the case. The teaching note helps explain teaching objectives of the case, including lessons on how to manage the growth and evolution of not-for-profit social enterprises, and how to pursue even bigger societal change.

Keywords: social entrepreneurship; nonprofit organizations; scaling; Education Entrepreneurship; social enterprise; Education; Service Operations; Nonprofit Organizations; Growth and Development Strategy; Performance Efficiency; Resource Allocation; Change Management; Social Entrepreneurship; Middle School Education; Secondary Education; Philanthropy and Charitable Giving; Human Capital; Growth Management; Service Delivery; Organizational Design; Social Enterprise; Poverty; United States;

Language: English

Format: Print

18 pages

Citation:

Kanter, Rosabeth Moss, and Jonathan Cohen. "City Year at 30: Toward Long-Term Impact." Harvard Business School Teaching Note 319-040, September 2018.

Chinese appliance company Haier's 2016 acquisition of iconic GE Appliances ushered in strategic and structural changes to encourage innovation and entrepreneurship at the U.S. company, and to help it grow. Haier, which had a model designed to bring the company closer to users of its products, wanted GEA to adopt a version of the model that suited the U.S. market, U.S. consumers, and GEA's employees. This case describes GEA's efforts to do that as a member of the Haier Group.

Teaching Note for HBS No. 318-114. In 2018, CEO Lowell McAdam led efforts to transform Verizon through digital innovation, media acquisitions and integration, and changes to the company culture. He sought to manage change at the company as growth in traditional areas slowed, and position it as a leader in a 5G world. This Teaching Note assists classroom instructors in the teaching of Verizon 2018, a Harvard Business School case about the company's transformation.

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City Year at 30: Toward Long-Term Impact

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