Publications
Publications
- June 2018 (Revised February 2019)
- HBS Case Collection
Babcom: Opening Doors
By: Ryan W. Buell, Joshua D. Margolis and Margot Eiran
Keywords
Leadership; Service Operations; Customer Service; Talent Management; Human Resources; Growth; Middle East
Citation
Buell, Ryan W., Joshua D. Margolis, and Margot Eiran. "Babcom: Opening Doors." Harvard Business School Case 418-026, June 2018. (Revised February 2019.)