Organizational Innovation in the Multinational Enterprise: Internalization Theory and Business History

Teresa  da Silva Lopes; Mark  Casson; G.  Jones

Article | Journal of International Business Studies

Organizational Innovation in the Multinational Enterprise: Internalization Theory and Business History

by Teresa da Silva Lopes, Mark Casson and G. Jones

Abstract

This article engages in a methodological experiment by using historical evidence to challenge a common misperception about internalization theory. The theory has often been criticized for maintaining that it assumes a hierarchically organized MNE based on knowledge flowing from the home country. This is not an accurate description of how global firms operate in recent decades, but this article shows it has never been true historically. Using longitudinal data on individual firms from the nineteenth century onwards, it reveals evidence of how entrepreneurs and firms with multinational activity faced by market imperfections changed the design of their headquarters and their organizational structures.

Keywords: Internalization; multinational strategy; business history; entrepreneurship; organization and management theory; Globalization; Entrepreneurship; Governance; History; Organizations; Theory; Africa; Asia; Europe; Latin America; North and Central America;

Format: Print

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Citation:

da Silva Lopes, Teresa, Mark Casson, and G. Jones. "Organizational Innovation in the Multinational Enterprise: Internalization Theory and Business History." Journal of International Business Studies 50, no. 8 (October 2019): 1338–1358.

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Case | HBS Case Collection | June 2018 (Revised November 2019)

John Chambers, Cisco and China: Upgrading a Golden Shield

Geoffrey Jones and Emily Grandjean

This case examines the role of Cisco led by John Chambers in facilitating web filtering in China. It begins by tracing the origins of Cisco as a pioneer of networking equipment. John Chambers, who had worked as a sales manager at IBM and Wang Laboratories, joined Cisco in 1991 and became CEO in 1995. The company expanded rapidly thereafter, acquiring many firms and growing globally, including in China, where it virtually created the internet. The case explores how the firm facilitated surveillance and monitoring of the internet under the Golden Shield project launched in 2000, and in 2004 served as a key participant in the CN2 upgrade that greatly enhanced official capability to filter content online. The case ends in 2007 with Chambers announcing further capital expenditure in China but facing growing criticism by U.S. Congress and others for Cisco's human rights record. At the same time, Cisco faced a powerful domestic competitor in China, Huawei, that had grown rapidly by investing in innovation even as Cisco pursued a share buy-back campaign after experiencing a sharp fall in its share price following the end of the Dot-com bubble. The case provides a vehicle for exploring the ethical and human rights responsibilities of corporations in the technology sector, as well as the impact of the internet on democracy.

Keywords: Cisco; Internet; Governance Controls; Ethics; Rights; Corporate Social Responsibility and Impact; Technology Industry; China;

Citation:

Jones, Geoffrey, and Emily Grandjean. "John Chambers, Cisco and China: Upgrading a Golden Shield." Harvard Business School Case 318-158, June 2018. (Revised November 2019.) View Details

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Organizational Innovation in the Multinational Enterprise: Internalization Theory and Business History

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