Publications
Publications
- May 2018
- HBS Case Collection
Transformation at ING (C): Culture
By: William R. Kerr and Alexis Brownell
Abstract
In 2016, ING Group began an overhaul of its company culture, culminating in a code of conduct dubbed "The Orange Code."
Keywords
ING; Company Culture; Cultural Change; Change; Organizational Culture; Change Management; Banking Industry; Financial Services Industry; Netherlands
Citation
Kerr, William R., and Alexis Brownell. "Transformation at ING (C): Culture." Harvard Business School Supplement 818-121, May 2018.