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  • April 2018
  • Article
  • Top Sales Magazine

Effective Sales Training: What Are the Foundational Elements?

By: Frank V. Cespedes
  • Format:Electronic
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Abstract

Across industries, turnover in sales positions averages about 25–30% annually. This means that, at many firms, the equivalent of the entire sales force must be replaced and trained every four years or so. No other function has an ongoing talent management task of that magnitude. Yet, in a given year, over a third of firms do not train salespeople at all, and others budget and manage training initiatives in ways that make it difficult to determine cause and effect. This article discusses four components of effective sales training and the implications for sales trainers, sales managers, and senior leaders.

Keywords

Salesforce Management; Training

Citation

Cespedes, Frank V. "Effective Sales Training: What Are the Foundational Elements?" Top Sales Magazine (April 2018), 22–23.
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  • TagHive: Edtech Pricing and Distributor Decisions By: Isamar Troncoso, Frank V. Cespedes and Stacy Straaberg
  • Getting Value from Digital Technologies By: Frank Cespedes and Georg Krentzel
  • How One Company Used AI to Broaden Its Customer Base By: Sunil Gupta and Frank V. Cespedes
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