More from the Author

• Case | HBS Case Collection | April 2019 (Revised June 2019)

  From Globalization to Dual Digital Transformation: CEO Thierry Breton Leading Atos Into 'Digital Shockwaves' (A)

  Tsedal Neeley, JT Keller and James Barnett

  Thierry Breton, chairman and CEO of IT company Atos, faced a pivotal juncture. After spending eight intense years scaling the company globally to over 100,000 employees in 70 countries, he was ready to take the next crucial step. Breton was convinced that rapid digital shockwaves would cause transformative disruption and become key to competitiveness for companies, including his own. To take the digital leap, Breton needed Atos to undergo dual digital transformation—defined as redesigning the underlying processes and competencies of an organization to become more adaptive using digital technology, from artificial intelligence and machine learning to the Internet of Things, while simultaneously guiding customers through the same changes. Breton had also struck a high-profile partnership with Google to deliver cloud design and artificial intelligence to customers. But now that the deal had been announced, Atos had to deliver. The firm's top leadership was split on how to equip Atos' large workforce for its digital transformation. In one view, Atos needed to motivate the majority of its employees to voluntarily complete digital certification programs. In another view, on-the-job learning was the best way to train both technical and non-technical employees in the digital skills relevant to their respective roles. Breton had to determine which approach would be the fastest and most effective way of upskilling his workforce to meet the demands of dual digital transformation.

  Keywords: dual digital transformation; Transformation; Disruption; Employees; Competency and Skills; Training; Decision Making;

  Citation:

  Neeley, Tsedal, JT Keller, and James Barnett. "From Globalization to Dual Digital Transformation: CEO Thierry Breton Leading Atos Into 'Digital Shockwaves' (A)." Harvard Business School Case 419-027, April 2019. (Revised June 2019.)  View Details

  CiteView DetailsEducatorsPurchase

  Related

• Case | HBS Case Collection | November 2017 (Revised June 2019)

  Winning (and Losing) the Olympics: Boston 2024 (A)

  David Fubini, Ethan Bernstein, Mark Saadine, Sarah McAra and James Barnett

  Two leadership groups from Boston 2024 negotiate with government bodies, community leaders, and Olympic officials in an effort to bring the 2024 Olympics to Boston.

  Keywords: Negotiation; Negotiation Process; Projects; Boston;

  Citation:

  Fubini, David, Ethan Bernstein, Mark Saadine, Sarah McAra, and James Barnett. "Winning (and Losing) the Olympics: Boston 2024 (A)." Harvard Business School Case 418-024, November 2017. (Revised June 2019.)  View Details

  CiteView DetailsEducatorsPurchase

  Related

• Case | HBS Case Collection | October 2017 (Revised April 2019)

  Hank and Nancy: The Subprime Crisis, the Run on Lehman and the Shadow Banks, and the Decision to Bailout Wall Street

  Rafael Di Tella, Alberto Cavallo and Aldo Sesia

  Citation:

  Di Tella, Rafael, Alberto Cavallo, and Aldo Sesia. "Hank and Nancy: The Subprime Crisis, the Run on Lehman and the Shadow Banks, and the Decision to Bailout Wall Street." Harvard Business School Case 718-022, October 2017. (Revised April 2019.)  View Details

  CiteView DetailsEducatorsPurchase

  Related